Terms of Service
Last updated: February 9th, 2025
1. Agreement to Terms
By accessing and using Alfie ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing the Service.
2. Age Restrictions and Eligibility
The Service is intended for users who are 13 years of age or older. By using the Service, you represent and warrant that you are at least 13 years old. If you are between the ages of 13 and 18 (or the age of legal majority in your jurisdiction), you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms. We reserve the right to terminate any account if we discover the user is under 13 or lacks required parental consent.
2.1. Parental Responsibility
Parents or legal guardians who allow minors to use the Service acknowledge that:
- They are responsible for monitoring the minor's use of the Service
- They accept full responsibility for ensuring the content and communications are appropriate for the minor
- They understand that the Service processes personal data as described in our Privacy Policy
- They consent to the collection and use of the minor's information as described in our Privacy Policy
2.2. Unauthorized Minor Usage
If a minor accesses the Service without valid parental consent:
- The parent/guardian is responsible for any consequences of such unauthorized use
- We may immediately terminate the account without notice
- We may delete all associated data in accordance with applicable laws
- The parent/guardian shall indemnify us against any claims or damages arising from such unauthorized use
2.3. Verification
While we do not actively verify users' ages, we reserve the right to:
- Request age verification or proof of parental consent at any time
- Suspend or terminate accounts pending such verification
- Implement additional verification measures as needed
- Report any suspected violations of minimum age requirements to relevant authorities
3. Use of Service
Alfie is an AI-powered companion that provides both journaling and chat functionalities. The Service is provided "as is" and "as available" without any warranties, expressed or implied.
3.1. Service Modes
The Service offers two primary modes of interaction:
- Journal Mode: Features for personal journaling, mood tracking, and AI-assisted reflection
- Chat Mode: Direct conversation with our AI for general discussion, questions, and assistance
While we strive to provide helpful insights and responses in both modes, you acknowledge that all AI responses are suggestions only and should not be considered as professional advice.
3.2. Content Privacy
Your journal entries and chat conversations are private by default. You maintain ownership of all content you create, and we implement security measures to protect your personal information. However, you grant us a limited license to process your content for providing the Service's features.
4. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you agree to our Privacy Policy.
4.1. Data Processing
We process your journal entries and chat conversations using AI technology to provide personalized insights and responses. This processing is done in accordance with our Privacy Policy and applicable data protection laws. Your content is not used to train our AI models unless you explicitly opt-in to such use.
5. User Content
You retain all rights to the content you create using our Service. However, you grant Driftmere a non-exclusive license to use, store, and process your content for the purpose of providing and improving the Service.
5.1. Content Guidelines
While your journal entries and chat conversations are private, you agree not to use the Service to:
- Store or process content that is illegal, harmful, or violates the rights of others
- Generate harmful, abusive, or malicious content through the chat interface
- Attempt to manipulate or exploit the AI system
- Share sensitive personal information of others without consent
We reserve the right to terminate accounts that violate these guidelines.
6. AI Processing
The Service uses artificial intelligence to process and analyze your content. While we strive for accuracy and helpfulness, you acknowledge that AI responses may not always be perfect or complete.
6.1. AI Limitations
Our AI technology is designed to provide journaling assistance, insights, and helpful chat responses, but it is not a substitute for professional services of any kind. If you need professional support (including but not limited to mental health, legal, or financial advice), please consult qualified professionals.
6.2. Third-Party AI Providers
Our Service employs a combination of in-house AI processing and trusted third-party AI technologies. While some processing is handled internally, we also utilize services from trusted third-party providers such as, but not limited to, OpenAI, Anthropic, and Google. By using our Service, you acknowledge and agree that:
- Your content may be processed by both our internal systems and these third-party AI providers to deliver the Service's features
- These providers have their own privacy policies and data handling practices
- While we carefully select our providers and ensure they maintain high security standards, we rely on their systems for proper data handling and storage
- Data processing by these providers is subject to their respective terms of service and privacy policies
6.3. Chat Interactions
When using the chat mode, you acknowledge that:
- Responses are generated by AI and may not always be accurate or appropriate
- The AI may not understand context or nuance in all situations
- You should not share sensitive personal information in chat mode
- Chat history may be retained for continuity but can be deleted at your request
7. Prohibited Uses
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service.
8. Termination
We reserve the right to terminate or suspend access to our Service immediately, without prior notice, for any reason whatsoever, including without limitation if you breach the Terms.
8.1. Data Export
Upon termination, you may request an export of your journal entries and chat history within 30 days. After this period, we may permanently delete your data in accordance with our data retention policies.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
10. Contact Us
If you have any questions about these Terms, please contact us at [email protected].