Alfie
Terms of Service

Privacy Policy

Last updated: February 9th, 2025

1. Introduction

At Driftmere, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Alfie ("the Service").

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email, name, preferences)
  • Journal entries and personal reflections
  • Chat conversations and queries
  • Mood tracking data and emotional insights
  • Communication preferences
  • Usage data and interaction with the Service

2.1. Journal Content

Your journal entries are considered sensitive personal information. We implement strict security measures to protect your private thoughts and reflections. Journal entries are encrypted and stored securely.

2.2. Chat Content

Your chat conversations with our AI are also protected. While chat content may be retained for conversation continuity and context, you can delete your chat history at any time. Chat data is stored separately from journal entries with appropriate security measures.

3. How We Use Your Information

Your information is used to:

  • Provide personalized journaling experiences and AI-powered insights
  • Enable meaningful chat conversations with context awareness
  • Process and analyze your journal entries to offer meaningful reflections
  • Track mood patterns and emotional well-being (with your consent)
  • Improve and personalize your experience
  • Ensure the security of your account and content

3.1. AI Processing of Content

Our AI technology processes your journal entries and chat conversations to provide insights and recommendations. This processing:

  • Is performed securely and confidentially
  • Does not store your entries in AI training data without explicit consent
  • Is used solely to provide the Service's features
  • Can be limited or disabled through your privacy settings
  • Maintains different privacy levels for journal and chat modes

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information. Your content and personal data are encrypted and stored securely.

4.1. Security Measures

We employ industry-standard encryption for your data both in transit and at rest. Access to content is strictly controlled and monitored. We regularly review and update our security practices to ensure the confidentiality of your information.

4.2. Mode-Specific Protection

We implement different security levels and access controls for journal and chat modes:

  • Journal entries receive the highest level of encryption and privacy protection
  • Chat conversations are secured but may be retained for context unless deleted
  • Both modes are protected against unauthorized access

5. AI Processing and Data Usage

Our AI processing infrastructure combines proprietary in-house systems with trusted third-party solutions to provide you with the best possible experience. Here's how we handle AI processing:

  • In-house Processing: Some of your content is processed by our own AI systems, which are designed with privacy and security as top priorities
  • Third-party Processing: We also utilize services from trusted third-party providers such as, but not limited to, OpenAI, Anthropic, and Google
  • Data Handling: Each type of content (journal entries vs. chat conversations) may be processed differently based on privacy requirements

5.1. Third-party Provider Usage

When we utilize third-party AI providers:

  • We carefully select providers based on their security standards and privacy practices
  • Your data is processed in accordance with both our privacy standards and the provider's privacy policies
  • We maintain strict data handling protocols to ensure your information is protected
  • You can request information about which providers process specific types of content
  • We regularly review and assess our providers' privacy practices and security measures

5.2. Data Protection Measures

To protect your data during AI processing:

  • All data transmissions are encrypted using industry-standard protocols
  • We implement strict access controls for both in-house and third-party processing
  • Journal entries receive enhanced privacy protections compared to chat conversations
  • We regularly audit our AI processing systems and security measures
  • You can request detailed information about how specific content is processed

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights or property

6.1. Content Privacy

Your journal entries and chat conversations are private and are never shared with third parties unless required by law. We do not use your content for marketing purposes or share it with advertisers.

7. Your Rights

You have the right to:

  • Access your personal information, journal entries, and chat history
  • Export your complete data history from both modes
  • Correct inaccurate data
  • Request deletion of your data
  • Control AI processing of your content
  • Manage retention settings for chat history
  • Opt-out of certain data processing

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].